TOYOTA — Why you’re never too important to take out your own trash: Servant leadership in action

When I was a brand new U.S. Army Second Lieutenant fresh out of West Point, I shared an office w/ two other Officers who were also Platoon Leaders. Brian was the senior member of our “Lieutenant Mafia.” He was a Mustang, meaning he was prior enlisted and earned his commission through the Officer Candidate School (OCS). I looked up to Brian because he had real leadership experience in the military whereas I was still “wet behind the ears.” He was (and still is) wise beyond his years.